Frequently Asked Questions
Everything you need to know about your MESHKI UK order.
How long does shipping take within the UK?
We offer Standard and Express shipping options. Standard delivery typically takes 2-4 business days, while Express delivery arrives within 1-2 business days when ordered before 2 PM GMT.
What is your return policy?
We accept returns on full-priced items within 30 days of delivery for a refund or store credit. Items must be in original condition with all tags attached and the hygiene seal intact where applicable.
Will I have to pay customs or import duties?
Orders placed on our UK website are shipped directly from our local warehouse, meaning there are no hidden customs fees or import duties for customers located within the United Kingdom.
How do I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link. You can use this link to monitor your parcel's progress via our courier partner.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and 'Buy Now, Pay Later' options including Klarna and Clearpay for flexible interest-free installments.
How do I find the right size?
Each product page features a detailed size guide and 'Fit Assistant' to help you choose. Our garments generally run true to size, but we recommend checking specific fabric stretch levels in the product description.